Shipping Policy
Legal Disclaimer
The information provided on this page is for general guidance only and does not constitute legal advice. Policies may be updated periodically to reflect operational or shipping changes. If you have any questions or concerns about your order, please reach out-we're happy to help!
Shipping Policy
We currently ship paint kits with USPS Ground Advantage.
- Orders include 2 business days of processing before carrier transit begins.
- Estimated delivery timing is shown during checkout after you enter your shipping address.
Need Saturday delivery? Contact us at info@paintsipdepot.com and we'll do our best to make it happen.
Return Process
If your order qualifies for a return due to damage or shipping error, please follow the steps below to ensure a smooth return process.
Please submit a return request within 3 days of delivery and include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging, if damaged
Paint & Sip Depot
9600 Two Notch Rd
Suite 5 #1348
Columbia, SC 29223 United States
You are responsible for return shipping unless the return is due to our error. If you have any questions during the return process, feel free to call us at 803-938-4775 or email us anytime. We're happy to assist.